Frequently asked questions
How do I use BTCPay?
BTCPay Video Tutorial
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If something seems to be wrong with your order please reach out via our contact page and we will resend your order if defective, and supply instructions on what to do with the defective product.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How are your products sourced?
FRIGID Peptides sources materials exclusively from vetted suppliers and implements rigorous quality control standards. Each batch undergoes testing for purity and potential contaminants, and every vial is visually inspected for defects or impurities prior to shipment.
We will not ship any product that has not undergone third-party testing with results that will be available to you as requested.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Are your products for human use?
No. All FRIGID Peptides products are sold strictly for Research Use Only (RUO). They are not intended for human or animal consumption, clinical use, diagnostic use, or therapeutic application.
FRIGID Peptides supplies peptides exclusively to laboratories, research institutions, and qualified professionals for legitimate research purposes. Any attempt to use our products outside of their intended RUO designation is strictly prohibited and may result in order cancellation and permanent restriction from future purchases.
Where is the COA/SDS?
The COAs are on every respective product's page, and the MSDS can be sent upon valid reasoning. Contact information can be found here: https://frigidpeptides.com/pages/contact